Return Policy

Last updated: March 2026

30-Day Return Policy

We offer a 30-day return policy on all unused products in their original packaging. To initiate a return, please contact our customer service team within 30 days of receiving your order.

How to Return

1. Contact us at your convenience to request a return authorization
2. Pack the item securely in its original packaging
3. Ship the item back to us using a trackable shipping method
4. Once received and inspected, we will process your refund within 5-7 business days

Non-Returnable Items

Opened consumables, filters that have been installed, and custom orders are not eligible for return.

Contact Us

For return requests, please contact our support team.